Privacy Policy
ETS Garage Door Repair Of Hillsboro operates the https://hillsborogaragedoor.repair/ website, which provides the SERVICE.
This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decides to use our Service.
If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at https://hillsborogaragedoor.repair/ unless otherwise defined in this Privacy Policy.
Information Collection and Use
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.
Log Data
We want to inform you that whenever you visit our Service, we collect information that your browser sends to us called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies
Cookies are files with a small amount of data that are commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.
Our website uses these “cookies” to collect information and to improve our Service. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
Service Providers
We may employ third-party companies and individuals due to the following reasons: • To facilitate our Service; • To provide the Service on our behalf; • To perform Service-related services; or • To assist us in analyzing how our Service is used.
We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children’s Privacy
Our Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to take necessary actions.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.
Social Media & API Data Usage
ETS Garage Door Repair Of Hillsboro uses the Meta (Facebook and Instagram) APIs to manage our business social media presence. This section describes how we collect, use, and protect data obtained through these platforms.
Data We Collect From Facebook & Instagram
Through the Meta APIs, we access the following data related to our business pages and accounts:
• Comments posted on our Facebook Page and Instagram Business Account posts (comment text, username, and timestamp)
• Direct messages sent to our Facebook Page and Instagram Business Account (message text and sender username)
• Comment and message IDs for tracking which interactions we have already responded to
We do not collect, store, or access any data from users’ personal profiles, friend lists, photos, or any information beyond what is publicly visible on our own business page posts and direct messages sent to our business accounts.
How We Use This Data
Data obtained through the Meta APIs is used solely to provide timely customer service responses. Specifically:
• We use automated tools to detect and reply to comments and direct messages on our business accounts
• Replies are generated to answer customer questions about our garage door repair services, provide contact information, and direct customers to relevant resources on our website
• We do not use this data for advertising, profiling, marketing to individuals, or any purpose other than responding to customer inquiries on our own business pages
Data Retention
We retain a limited record of comment and message IDs that we have already responded to, solely to prevent duplicate replies. This record is stored locally and is limited to a maximum of 500 entries. Older entries are automatically removed when this limit is reached. We do not retain the content of comments or messages beyond the duration of the automated reply process. No Meta API data is stored in any external database or cloud service.
Data Sharing & Sales
We do not sell, rent, trade, or otherwise share any data obtained through the Meta APIs with any third party. Data is processed locally and is not transferred to any external service, analytics platform, or advertising network.
Data Deletion
If you would like us to delete any data associated with your interactions with our Facebook Page or Instagram Business Account, please contact us using the information below. We will process your request within 30 days.
Meta Platform Compliance
Our use of Meta APIs complies with the Meta Platform Terms and Meta Developer Policies. We only request the minimum permissions necessary to operate our customer service tools, and we use the data exclusively for the purposes described above.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.